At Clariti, we empower governments to deliver exceptional citizen experiences through our easy-to-use permitting and licensing solutions, and our dedication to service excellence. Through our 13+ years working with city, county, state, and provincial governments across North America, we’ve developed a deep understanding of the challenges governments face in permit and license management - such as staff shortages and ever-increasing volume - and the need for more flexible, user-friendly solutions. So we set out to make a difference.
Clariti, then BasicGov, was formed in 2008 as the first public sector AppExchange partner on the Salesforce platform: a stand-alone, 100% software-as-a-service company offering industry leading permitting and licensing solutions for government, and truly reliable customer support. Our team’s goal is to provide the most intuitive, powerful, and low-maintenance solutions on the market, so that citizens can easily access services online, and staff can manage applications and issue permits and licenses faster than ever before.
We’re a team of builders on an exciting journey to bring innovation to government: we envision a world where citizen services are easy to access, and issuing permits and licenses is a quick and straightforward process free of stress. We’re relentlessly committed to going above and beyond expectations to provide solutions that are easy for every user - not just those that are tech-savvy.
We understand that change is a constant - especially in the public sector. Policies and requirements frequently shift, and we need to be quick to adapt along with our government partners. That’s why we value perpetual learning in every facet of our organization. To create the biggest positive impact, we’re continuously improving our skills and expanding our knowledge to ensure we provide leading-edge technology, and the best support for our customers.
We take honesty seriously. Whether in conversations with coworkers, or communication with our customers, we communicate openly and honestly, even if it’s the hard truth. We want what’s best for our customers, and we’re not afraid to challenge the status quo.
What do we do when no one is watching? We demonstrate our integrity. We do what we say we’re going to do. Our actions will always be guided by an effort to do the right thing. Given our responsibility to each other and our customers, behaving ethically is a critical—and elemental—part of our success. We do the right thing because there is no alternative at Clariti.
Want to improve the way staff, citizens, and businesses access and use critical public sector services, and make a positive impact felt by thousands? Join our team!