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The Clariti team in Palm Springs for a company offsite

Working at Clariti

Everyone requires a different environment to do their best work, which is why we’re a 100% ‘remote-first’ company, with employees working remotely across Canada and the United States.
Clariti team working remotely
Everyone on the team works a typical 8-hour workday, but as our team spans different time zones, we give employees flexibility to work whatever hours work best for them, so long as those include our defined core hours for collaboration from 9AM-2PM PST.
The Clariti team works across different time zones in North America
Another thing to know about us, is that we hire for culture-add, not culture-fit, which means we’re looking for talent who bring diversity in thought and experience to our existing teams, in addition to exemplifying our values. High-calibre talent continue to raise the bar at Clariti and contribute to a culture of high performance.
Clariti team at the company offsite in Palm Springs

Our Core Values

Clariti core value: Taking ownership Taking ownership Taking initiative, responsibility, and ownership over tasks, projects, and outcomes. It means not waiting for instructions but stepping up to lead, holding yourself accountable, and delivering results.  
Clariti core value: Growth mindset Growth Mindset A mindset that embraces learning and adaptability as key drivers of success. It focuses on continuous development, viewing challenges as opportunities, and persistently seeking to enhance skills, processes, and outcomes.  
Clariti core value: Courageous communication Courageous Communication Being open, honest, and direct in conversations, even when difficult. It involves respectfully sharing perspectives, providing and receiving feedback, and fostering a transparent and trusting environment.  
Clariti core value: Customer focus Customer Focus Placing the customer at the heart of decision-making, ensuring that their needs, satisfaction, and experience are considered in every interaction, product, or service delivered.  

Our Commitment to ED&I

At Clariti, we’re on a continuous learning journey as it relates to Equity, Diversity, & Inclusion. We know that diversity is a strength, and recognize that the unique backgrounds across our team help us make better decisions, result in more creative solutions, and ultimately lead us to stronger paths of success. We’re working to create a workplace and team that is as diverse as the communities we serve, and we aim to provide an environment that allows every person to bring their whole and authentic self to work every day.

As a smaller organization, we have a Community & Culture Committee that represents all parts of our organization with executive sponsorship. We’ve set a foundation for ED&I from prospective hire's first touchpoint with Clariti in our hiring process and embedded ED&I education into the employee onboarding journey. We have a goal to continue this thread throughout the employee experience, while growing our awareness levels and continuously measuring our progress.

Curious to learn more about our ED&I efforts? Inquire during your initial screening with a member of our Talent team or follow us on LinkedIn - we can provide glimpse into our culture & how our teams demonstrate our ongoing learnings and commitment to ED&I and more!

How we hire

We pride ourselves on having an equitable hiring process as part of our broader commitment to ED&I. This means we make a conscious effort to minimize the potential for biases in the hiring process.

All candidates are required to submit an application online through our careers page or through the job board of your choice. The only exception to this is where you might be referred to a position by someone in your network. Each and every application (whether someone has applied directly or has been referred) will be reviewed by a member of the hiring team.

We don’t use AI for resume review, filtering, or keyword searches to shortlist applications. This ensures that our entire hiring team has visibility to all candidates interested in the position they’re hiring for. In addition, we’re able to provide updates to all candidates on the status of their application as resumes are reviewed.

Each of our open roles has a clearly defined recruitment journey to ensure we’re taking a consistent approach. Consistency in the process includes a consistent hiring panel, interview questions, use of scorecards, evaluation criteria, and more.

Applying to Clariti

Our small but mighty Talent team reviews each and every application we receive. It’s part of why we ask anyone interested to apply online to roles directly on our Careers Page as well as any reputable job boards. In addition this ensures:

  • Communication: Minimizes the chances of us missing your message through other channels or platforms.
  • Access to Future Opportunities: Our Applicant Tracking System give us a space to save your application for future and/or upcoming opportunities.
  • Direct Access: Ensures your application goes straight to the hiring team, including the appropriate member of our Talent Acquisition team and the Hiring Manager.
    Authenticity: Avoids third-party interference or folks applying to outdated listings.
  • Up-to-date Information: Access to the most current job description which includes the role’s key responsibilities and requirements we’re seeking in the successful candidate.
  • Faster Processing: Easier for our team to review and as a result more efficient for us to get in touch if there could be a mutual fit and/or provide update(s).
  • Increased Visibility: Increases the likelihood that your application is seen by the key members of the hiring team. 
  • Access to Additional Resources: We provide tips & tricks to active candidates for each stage of the process and resources for all applicants to support you in your search process at Clariti and beyond. 
  • Avoid Scams: Directly applying through the company reduces the risk of fraudulent job listings and chance of you engaging with a spam account and/or engaging with some of the unfortunate scams that are targeting job seekers.

Equitable hiring practice

By applying for roles through a direct posting, we’re able to maintain an equitable hiring practice. All applications (by role) are reviewed under the same criteria (outlined in the qualifications section of each job description) that are critical to the hiring manager for the success of both their new hire and our business. Additionally, we take efforts to ensure:

  • Bias-free recruitment: Ensuring the job description, hiring process, and evaluations are free from bias related to race, gender, age, disability, sexual orientation, etc.
  • Inclusive job postings: Writing job descriptions that appeal to a diverse range of applicants and avoid discriminatory language.
  • Fair selection process: Using consistent criteria and objective measures for evaluating all candidates.

Equitable hiring focuses on providing fair opportunities, ensuring that all qualified candidates, regardless of background, can compete on equal terms. If you want tips on how to refine your resume or are looking for ways to ensure your resume best reflects your expertise check out resources from our Talent team here!

We know it’s a challenging market with highly competitive talent pools and ultimately want to see you be successful in your search, however we also recognize role-fit is only one part of someone’s job search - to learn more about our culture and what we seek in prospective Clariti employees learn more about our Culture & Values or get the inside scoop from employees by following us on LinkedIn. 

Culture add at Clariti

We hire for culture-add, not culture-fit, which means we’re looking for talent who bring diversity in thought and experience to our existing teams, in addition to exemplifying our values. This means we also recognize that as our organization grows, our culture will evolve through the addition of new talent. High-calibre talent continue to raise the bar at Clariti and contribute to a culture of high performance. See our values to learn more!

Total Rewards

Competitive total compensation Competitive total compensation We recognize the valuable contributions and hard work of our team – and reward them for it!  
Personal time off (PTO) Personal time off (PTO) We offer our team 29 paid days off, which includes 3 weeks of vacation, 8 flex days, 2 holiday observance days, and 4 team appreciation days.  
Extended benefits Extended benefits Our extended benefits package includes coverage for medical, dental and vision - starting on day one!  
$500 for wellness $500 for wellness In support of our team members’ health and well-being, we offer a $500 annual wellness spending account (prorated based on start date).  
Professional development Professional development We offer an annual professional development budget and ample opportunity for growth and continuous learning.  
Team building Team building In partnership with leadership and our people & talent team, we have a culture committee who regularly host team events and activities.  
Onboarding and work from home buget Onboarding & quarterly WFH budget New employees receive $300 to put towards their home office setup, and are reimbursed up to $150 per quarter moving forward (adjusted based on CAN or US location) for any eligible items.  
Tech tools and stack Tech tools and stack Every Clariti team member gets a Mac (or PC) and access to our everyday tools that include Google Workspace, Zoom, Slack, Confluence/Jira, and more.  

FAQ’s

How do I apply to Clariti?

Please apply directly through our current openings or via a job board to ensure your application is considered by our hiring team. Because we’re a small (but mighty) team, we don’t have the capacity to manage applications outside of our applicant tracking system.
Is there an application deadline for open roles?

There’s no application deadline for open roles, but we encourage you to apply as soon as possible as we typically begin initial screening calls within a week of posting. You’ll also be able to reference our job descriptions throughout the interview process as we leave each posting up until a role is filled.
What is Clariti’s interview process?

All of our interviews take place virtually using video-conferencing tools and most roles have a 3-4 step interview process; senior leadership positions, technical positions, and more niche positions may differ or require an assessment however this will be discussed in the screening call.

If you’re shortlisted for a role, the first step is an initial screening call (audio only, cameras off) with a member of our talent acquisition team. Then, if you’re selected to move on to the next stage, you’ll participate in a functional video interview (cameras on) with the hiring manager. Lastly, if you’re moved to final interview stage, you’ll take part in a culture-add interview with two Clariti team members you’d work closely with in the role (ex: peers, executive or skip-level leader, direct reports, or cross-functional stakeholders) as it's important to us that each hire we make is an add to our culture.

Following the interview process, the successful candidate will receive an offer of employment at which time we will request references to conduct a reference check and background check, which are both required for new hires.
I don’t see a role for me at Clariti but would like to express my interest – what should I do? Please submit an application of interest via our general applications (talent pool)! General applications are periodically reviewed by our talent acquisition team based on our upcoming hiring needs. If we determine there’s a suitable role at a later date, we’ll reach out.
What is Clariti’s culture like?

Our culture is best described by our core values (build relentlessly, learn constantly, communicate courageously, and act with integrity) which are present in everything we do as an organization, and are demonstrated every day by our employees. They’re embedded into our processes for hiring (ex) our culture interviews, how we promote talent, how we manage performance, and how we recognize employees & celebrate success.
How does Clariti keep remote employees engaged?

There are several ways we facilitate team building in our remote-first environment. First and foremost, we have our awesome culture committee who organize inclusive events, initiatives, and programs for all employees. We also include social interactions in many of our org-wide meetings, and get together in person for our annual offsite which we all look forward to each year! Previous offsites have been held in Whistler and Palm Springs, and your guess is as good as ours what amazing location it’ll be held at next!
How does the business assess employee performance?

All employees have various measures of success, performance, and KPIs that they’re accountable for. For new hires these are outlined during the hiring & onboarding process and for existing hires these are aligned on during quarterly planning by functional and executive leadership.

On a semi-annual basis we go through performance reviews for all employees who have been at Clariti for +90 days prior to the review period in order to fairly assess performance over a period spanning +3 months.

Beyond our formal review periods and onboarding program, all people leaders provide ongoing coaching & development to their direct teams and we encourage communicating courageously across the organization to maintain a culture of feedback.
What does the first 90 days of onboarding look like?

All new hires go through a 30-60-90 day onboarding plan which includes immersive org-wide onboarding (i.e. day 1 orientation, check-ins with our people & talent team, and departmental onboarding overview sessions, etc.) as well as targeted functional and role-specific onboarding to ensure you are set up for success as you learn the business, build relationships, and begin to serve in your role. In addition, you and your direct leader will align on 3-month milestones of success.
What is the leadership structure and style at Clariti?

We have two Co-CEOs who split responsibilities - Jake Dancyger and Cyrus Symoom. Jake oversees the Product & Design, Engineering, and Customer Experience teams while Cyrus oversees the Sales, Marketing, People & Talent, and Finance teams. Our structure is relatively flat, despite having experts & leaders with multiple decades of experience within their function. A flatter structure allows all employees access to leadership, including our Co-CEOs.