Long Beach, CA, to ‘Dramatically Improve’ Permitting Experience with Clariti Enterprise

To speed up permit turnaround times and give applicants full transparency into the permitting process, the City of Long Beach, California, has chosen Clariti Enterprise to replace its existing platform. The new Enterprise Land Management (ELM) System will be implemented by Speridian Technologies and used by approximately 500 internal users across multiple city departments.

Long Beach is the second-largest city in Los Angeles County and the seventh most populous in California. In 2024 alone, the city conducted over 3,600 plan checks and issued more than 12,000 permits for retail and commercial projects, totaling $591 million in construction valuation.

"The LB Builds – Enterprise Land Management system represents a transformative step forward for how Long Beach serves its residents, developers and businesses,” said Long Beach Community Development Department Director Christopher Koontz. “[The Clariti system] will dramatically improve the customer experience across all aspects of permitting and licensing."

With Clariti Enterprise, the city will integrate 26 different applications currently used for development services onto one central platform, which will significantly reduce back-and-forth between customers and staff. 

As the single source of truth for key functions such as licensing, permitting, planning, and inspections, the new system will also help the city:

• Accelerate permit turnaround times by eliminating department silos.
• Deliver an exceptional experience for customers by providing an intuitive portal that will allow residents to find information, communicate with staff, and apply, track, and pay for their permit online.
• Automate time-consuming manual tasks like scheduling inspections, assigning reviews, and sending notifications, so staff can focus on high-impact work.
• Attract developers and investors by reducing delays and offering a simpler, faster way to do business with the city. 
• Make better, data-informed decisions with Enterprise’s in-depth reporting and powerful analytics.

On the decision to move forward with Clariti, the city highlighted the platform’s scalability and flexibility, as well as Clariti’s strong presence in California, which includes neighboring jurisdictions such as the City of Los Angeles, Bakersfield, Irvine, and Orange County.

“We’re thrilled to be partnering with the City of Long Beach to bring them a more connected, flexible community development system,” said Cyrus Symoom, Co-CEO of Clariti. “With Enterprise, Long Beach will be able to meet demand with greater speed and transparency, while continuing to evolve alongside its community.”

“Speridian Technologies is honored to partner with the City of Long Beach to deliver a next-generation permitting experience,” said Speridian Technologies Chief Executive Officer, Ali Hasan. “Our mission is to empower public sector organizations with innovative, scalable solutions that streamline operations, enhance transparency, and improve service delivery for residents and businesses. By implementing a modern enterprise system, Long Beach is setting a new standard for efficiency and customer experience in municipal permitting, and we are proud to support their vision for a more connected and accessible city.”