Most plan review delays don’t start at the reviewer’s desk. They start when an incomplete or non-compliant application reaches the counter because the applicant had no clear way to check their work before submitting. That gap creates a frustrating experience for residents, and a costly cycle of corrections and callbacks for staff.

What you’ll learn:

• A clear picture of where AI fits in the permitting workflow — and where it doesn’t
• A framework for reducing revision cycles and staff workload by helping applicants arrive prepared, rather than relying on post-submittal corrections
• Practical examples of how portal improvements and AI pre-screening work together to improve the resident experience and reduce resubmittals