BasicGov to Provide Orange County with a Land Management Solution

July 6, 2016

[July 7, 2016 - Orange County, CA] Orange County , CA has a vision of “1OC” – One Orange County – to provide a unified customer/constituent engagement platform to support interaction with county stakeholders (“customers”).

The Orange County Public Works (OCPW) department was looking to modernize the way the County does business with its land developer community (including general public, applicants, residents, surveyors, engineers & developers) and general citizen engagement by developing electronic processes to support developers and the public in their interactions for county services. OCPW has three units:

OC Development Services manages the planning and development entitlement requirements of private and public project applicants within unincorporated County areas. OC DevelopmentServices include processes across several key business areas such as: inspection services, land development, planning, permitting, and building & safety including neighborhood preservation (aka Code Enforcement) and cashiering services.

OC Survey provides surveying, mapping, and GIS services for internal and external customers. OC Survey provides products including: land records, geographic information systems maps, lan information systems products, aerial photography and downloadable documents through a GIS web application Geo-Research.

OC Operations & Maintenance is a diverse organization under the direction of the Board of Supervisors whose goal is to serve the citizens of Orange County by improving the quality of life and maintaining public infrastructure. OC Operations and Maintenance provides a wide range of maintenance services to Orange County’s unincorporated areas, 380 miles of flood control channels, four dams, eight pump stations, 33 retention basins and 321 miles of county roads.

Operations and Maintenance also serves as the public works department for the contracted cities of Lake Forest, Mission Viejo and Dana Point. OC Operations and Maintenance also plays a crucial role in responding to the needs of the public in the aftermath of devastating earthquake, fire and storm events.

OCPW recently selected BasicGov’s Land Management/Community Development solution to meet the following goals:

  • Provide tools to increase efficiency & responsiveness from OCPW Staff with customers
  • Improve efficiency and performance within County operations
  • Monitor and report usage statistics to agency management
  • Tightly integrate the solution with the Salesforce CRM Platform
  • Integrate with the County’s GIS systems (ESRI & GeoResearch) to provide map-based management reporting

Orange County, California currently has over 3.1 million residents, and covers an area of approximately 791 square miles.


About BasicGov

Empowering Government to Efficiently Serve

At BasicGov, our purpose and core values guide our product innovation and dedication to deliver excellence. Starting in 1985, our former parent company (Municipal Solutions Group) was founded by government employees who believed that permitting and licensing could be automated through software. What began as an on-premise solution that grew to supporting over 300 customers we realized the potential in ‘cloud technology.’ By the early 2000s, we created the only permitting and licensing solution to be hosted on the Force.com platform from Salesforce , the World’s Most Innovative Company*.  In 2006, we were split from our parent company and BasicGov became a stand alone entity that still offers a cloud-based COTS solution with modules for Licensing, Inspections, Planning, Permitting, Code Enforcement, Fund Accounting, and Payment/Billing Management on the Salesforce cloud platform.

*Forbes Annual List of the World's Most Innovative Companies

 

Media Contact
Jennifer Thompson
BasicGov Systems, Inc.
(778) 588-7446

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